About US - Mantra Training & Development

About the services we offer
Mantra Training & Development is Canberras newest provider of computer and business training as well as computer service, repairs, support and advice to businesses and personal computer users.
Mantra Training & Development offers personalised service to your business backed with over twenty years experience in the training, computer hardware, information technology industry. We offer the personal local attention and professional service your business deserves.
Mantra Training & Development is a Registered Training Organisation (RTO) offering nationally accredited courses and traineeships (Australian Apprenticeships) in Business , Financial Services and Information Technology and TAA40104 Training and Assessment. We also offer several short courses, our ten day I.T Empowerment course covers the basics of operating a personal computer, Microsoft word and using the internet & email. We also offer short courses with a focus on Effective Supervision, improving your skills in customer service via a Professional First Contact course or expanding your understanding of the 'Mind Your Own Business' accounting package via our MYOB course.
We are the first in our industry to offer training and information for Mum's transitioning to the workforce and have the facilities to have bub come along as well. Listen to guest speakers and get some great ideas about getting organised and how to find the help you need what ever the demand. Mums and Bubs information sessions can make things seem achievable not overwhelming.
We provide unbiased advice on computer hardware, web design, Internet security, e-mail and computer networking. Our focus is the computer training and computer needs of small business and home users in Gungahlin and surrounding areas.
We offer website design and hosting, our standard package is an "all in one" solution. You provide your business information and we look after the rest, web design, domain name registration, site hosting, search engine submission the lot. For about the same as a placement in the yellow pages you can have "www.yourbusinessname.com.au" a multi page web site on the Internet 24 hours a day. Think of what you can present to your potential customers. Information, pictures, prices all online and easy to find any time day or night. An all inclusive, affordable Internet presence is now easy and fast. Contact us and discover how we can get your business online today.
Introducing our Staff
Donna Cox - Company CEO/Director and Trainer Assessor
Qualifications include Certificate IV in Training and Assessment (TAA40104), completing a Diploma in Business (Front Line Management) and Certificate II in Information Technology.
Donna has been involved in computer training and Personal development training for the past 5 years and has worked in the Vocational Education and Training (VET) sector for the past 5 years assessing Australian School Based Apprentices and also full time Traineeships in Business and Information Technology. Donna is very passionate about sharing knowledge and skills to help staff develop in both small and large businesses. Donna has also been involved with Personal and Professional development for the past 7 years and would like to complete an NLP Master Practitioners course by 2010.
Mantra Training & Development are very customer focused and have qualified and skilled staff delivering training in our scope of registration. As the compliance manager for the the RTO Donna is focused on providing quality Vocational Education and Training material and courses delivered both in house and in the workplace.
If you are unsure about what your business needs to boost it's profile in this competitive era, contact Mantra Training & Development and they will assess your needs and develop a training course to enhance your business.
Donna is a member of the AIM (Australian Institute of Management) and The Chamber of Women in Business. donna@mantratraining.com.au
Pat Byrne - Company Director and Project Management Consultant
Pat is a very experienced program and project manager with a strong academic background in the profession which includes post graduate project management qualifications. He has a significant and current consulting and business background with a particular strength in communicating complex concepts in simple and pithy ways including discussions, course training, presentations, blogs and papers.
Pat's strengths are program management, project management, systems engineering management, Web 2.0 applications and concepts, training and management. Among other qualifications Pat has a Master of Technology Management, a Bachelor of Arts (majoring in Managerial Economics), and a Diploma of Personnel and Resource Management. Pat has been an economics tutor and systems engineering/project management guest lecturer at undergraduate and graduate level. He is currently studying towards his Doctorate in Project Management (DPM) at the
Pat is a member of the Project Management Institute, the Australian Institute of Management and the Systems Engineering Society of Australia. pat.byrne@mantratraining.com.au

Dale McCormac - Trainer Assessor
Qualifications include a Diploma in Business (Front Line Management), Certificate IV in Assessment and Workplace Training, Certificate IV in Business Administration and she has a strong training background in both IT and Business.
Dale has worked in the Northern Territory and costal New South Wales with a wide range of clients from across the business and private spectrum . Dale has a strong interest in the link between how people think and learn and has studied NLP techniques to enhance the presentation of the material she is delivering. Dale's training style is very adaptable to bring out the absolute best in her student group. admin@mantratraining.com.au

Cody Manns - Trainee administrative assistant
Since completing high school Cody has been working in a pharmacy completing a traineeship however wanted to change her career to be more involved in the office type role and is now studying a Certificate III in Business Administration as a Trainee with Mantra Training & Development. cody.manns@mantratraining.com.au
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